Privacy Policy

At Maskan Collection, your privacy is our priority. This policy explains how we collect, use, and protect your personal information when you visit or shop from our website.

1. Information We Collect

We may collect the following details:

  • Name, phone number, email, and shipping address.

  • Order and communication history.

  • Basic device/browser data to improve your shopping experience.

2. How We Use Your Information

Your information helps us:

  • Process and deliver your orders.

  • Provide order updates and customer support.

  • Improve our website and services.

  • Share promotions and updates (only if you subscribe).

3. Payment Methods

We offer the following payment options:

  • Cash on Delivery (COD): Pay at your doorstep when the order is delivered.

  • Direct Bank Transfer: Transfer the payment to our bank account; details are provided at checkout. Orders are processed after payment confirmation.

Note: We do not store or process any credit/debit card information.

4. Data Security

We are committed to keeping your data safe. All information is handled securely and is never sold or shared with third parties, except those directly involved in fulfilling your order (e.g., delivery services).

5. Cookies

We use cookies to enhance your shopping experience by remembering preferences and tracking website activity. You can disable cookies via your browser settings at any time.

6. Third-Party Services

Only trusted third-party services (like delivery companies) may access necessary information to fulfill your order. They are obligated to protect your data.

7. Your Rights

You can:

  • Request access to or deletion of your data.

  • Unsubscribe from marketing communications at any time.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted here with the updated date.

9. Contact Us

If you have any questions or concerns, please contact us:

📧 Email: support@maskancollection.com
📞 WhatsApp/Phone: +92 3246105061