INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Do you deliver worldwide?
Yes, we deliver worldwide. International shipping charges and delivery times may vary based on your location.
What is your return/exchange policy?
We accept returns/exchanges within 7 days of delivery for unstitched and ready-to-wear items in their original condition. Customized and bridal outfits are non-refundable.
How can I track my order?
Once your order is shipped, you will receive a tracking ID via email or SMS, which can be used to track your parcel.
What payment options do you offer?
We accept payments via Bank Transfer, EasyPaisa, JazzCash, and Cash on Delivery within Pakistan.
How can I contact customer support?
You can contact us via email, phone, or WhatsApp. Our support team is available Monday to Saturday from 10 AM to 7 PM.
INFORMATION ABOUT US